OUR TEAM AND GUESTS DESERVE ONLY THE BEST. PLEASE READ OUR POLICIES BELOW.

WE GET IT- THINGS COME UP & SOMETIMES YOU MAY NOT BE ABLE TO ATTEND YOUR APPOINTMENT. WE ASK THAT YOU KINDLY LET US KNOW OF ANY CHANGES THAT NEED TO BE MADE TO YOUR APPOINTMENT AT LEAST 48 HOURS IN ADVANCE.

CANCELLATIONS MADE AFTER THAT MARK WILL BE ASKED TO PAY 30% OF YOUR MISSED APPOINTMENT.

IF YOU NO SHOW TO YOUR SCHEDULED APPOINTMENT, YOU WILL NO LONGER BE ABLE TO SCHEDULE AT ONYX SALON & BARBER CO.

*cancellation policy may differ depending on stylist or barber*

ADDITIONAL GUESTS & CHILDREN

WE UNDERSTAND THAT SOMETIMES FRIENDS OR FAMILY MEMBERS WANT TO TAG ALONG TO YOUR APPOINTMENTS. IN ORDER TO ENSURE THAT WE ALWAYS HAVE AMPLE SPACE FOR THE COMFORT OF OUR GUESTS, WE ASK THAT YOU DO NOT BRING ANY ADDITIONAL GUESTS WITH YOU TO YOUR VISIT WITH US.

OUR GOAL IS TO ALWAYS PROVIDE A SAFE AND RELAXING ENVIRONMENT FOR ALL GUESTS AND STYLISTS. WE ASK THAT YOU DO NOT BRING ANY CHILDREN WITH YOU TO YOUR APPOINTMENT UNLESS THEY ARE RECEIVING A SERVICE. YOU MAY BE ASKED TO RESCHEDULE IF SO, AND WILL BE SUBJECT TO THE CANCELLATION POLICY.

WE RESERVE OUR WAITING AREAS AND STYLING CHAIRS FOR GUESTS ONLY.

POLITICS

WE LIVE IN A CRAZY OL’ WORLD RIGHT NOW. WE WANT YOUR ONYX EXPERIENCE TO BE YOUR ESCAPE FROM IT ALL FOR THE DURATION THAT YOU ARE WITH US. WE KNOW THE WEIGHT OF CURRENT EVENTS MAKE IT DIFFICULT NOT TO CONVERSE ABOUT, BUT WE ASK THAT YOU PLEASE KEEP ALL POLITICAL CONVERSATIONS TO A MINIMUM.